Concierge Nursing & Private Duty Nursing in Ontario
Nurse-led care management, hospital-at-home support and private duty nursing for Ontario families, roughly eight miles from our Chino Hills base. Clinically led by Meagan Williams, RN, BSN, CCRN, with more than fifteen years in critical care.
Also serving Ontario Ranch, Montclair, Chino, Upland, Rancho Cucamonga and Eastvale.
Where good hospital coverage still leaves a gap at home
Ontario is unusually well served for acute care. Kaiser Permanente Ontario Medical Center is a 386,000 square foot hospital on South Vineyard Avenue, and San Antonio Regional Hospital operates a satellite location in the city. Strong hospital coverage does not translate into hours of skilled nursing at home, and that is where most Ontario families discover the gap.
Kaiser Permanente Ontario Medical Center
Kaiser's Ontario campus is a 386,000 square foot medical center at 2295 South Vineyard Avenue, with emergency, cardiology, surgery and obstetrics. It handles the acute episode well. What no health plan covers is a nurse in the house for the twelve hours a day afterwards when a recovery is genuinely fragile.
An HMO covers the admission, not the hours at home
Families with Kaiser coverage are often surprised by this. Comprehensive plan membership does not include continuous private duty nursing at home, and neither does Medicare. Learning that in week one produces a very different plan than learning it in week three.
San Antonio Regional has a location here too
San Antonio Regional Hospital, based in Upland since 1907, operates satellite locations including one in Ontario. We coordinate with discharge planners at both systems rather than waiting for a referral to reach us.
Eight miles from our base
Ontario is roughly eight miles from our Chino Hills headquarters, which makes it one of the fastest cities in our coverage area to staff, including for overnight and weekend shifts.
Private duty nursing in Ontario
Ontario is well covered for acute care and thinly covered for the weeks afterwards. Kaiser Permanente Ontario Medical Center, a 386,000 square foot hospital on South Vineyard Avenue, handles the admission. San Antonio Regional Hospital runs a satellite location here as well. Neither the hospital nor the health plan puts a nurse in your parent's house for the twelve hours a day that a fragile recovery actually needs.
This catches Kaiser families in particular. Comprehensive HMO membership does not include continuous private duty nursing at home, and Medicare does not either: its home health benefit is limited to part-time or intermittent visits, generally under eight hours a day and 28 hours a week. Private duty nursing is the category that fills the remaining hours, and it is private pay.
We place and supervise licensed RNs and LVNs matched to the clinical need, under the oversight of a critical-care RN. We will tell you on the first call whether the hours you are picturing are the right ones.
How private duty nursing works, what it costs, and why Medicare will not pay for it →
Six core programs, one nurse-led team
Every Ontario engagement starts with an intake assessment and a written care plan led by a Registered Nurse. From there we coordinate the services that fit the situation.
Private Duty Nursing
Hourly through 24-hour skilled RN and LVN coverage at home, placed and supervised by a critical-care nurse.
Learn more →Care Management
Ongoing nurse-led oversight of a complex medical situation. One clinical point of contact for the whole family.
Learn more →Hospital-at-Home Support
Transition support after a hospital, rehab or ER discharge. Medication setup, wound oversight, family communication.
Learn more →Post-Operative Recovery
In-home recovery oversight after orthopedic, cosmetic, cardiac or complex surgery. Discreet and nurse-led.
Learn more →Family & Medical Advocacy
Clinical assessment and advocacy for estate planning, conservatorship and capacity-related situations.
Learn more →Aging at Home
Long-term nurse-led coordination for families navigating aging, memory changes and mobility decline.
Learn more →Common questions from Ontario families
Do you provide private duty nursing throughout Ontario?
Yes. We cover all of Ontario including the Ontario Ranch area and the downtown core, along with neighbouring Montclair, Chino, Upland, Rancho Cucamonga and Eastvale. Ontario is roughly eight miles from our Chino Hills base, which makes it one of the fastest areas for us to staff.
Will Kaiser cover a private duty nurse at home?
No. Kaiser membership covers the hospital admission and the plan's own follow-up services, but it does not fund continuous one-to-one nursing in your home. Neither does Medicare. Private duty nursing is private pay, though many long-term care insurance policies reimburse for it when the policy criteria are met.
Can you start after a discharge from Kaiser Permanente Ontario Medical Center?
Yes. Hospital-to-home transitions are one of our most common entry points. We coordinate with the discharge planning team and can frequently complete an intake assessment the same day, so coverage is arranged before your family member is home rather than after the first difficult night.
How many hours can we get, and is 24-hour care possible?
Yes, and it is built from shifts rather than one person staying indefinitely. Engagements range from a few hours a day for medication oversight and wound checks up to full 24-hour shifted nursing. No provider can staff round-the-clock coverage with a single nurse, and anyone implying otherwise is describing something that is not physically possible.
How quickly can care begin in Ontario?
Most intake assessments happen within 24 to 48 hours, and urgent hospital discharges are often handled the same day. Call (213) 298-3288 to speak with our care team about the specific situation.
Speak with our care team about your Ontario situation
Every consultation starts with a confidential conversation. We listen to the situation, identify what is medically at stake, and walk you through what nurse-led care would look like for your family.