Physicians & Medical Providers
Physicians often have patients who need more support than the medical system reliably provides. WholeHealth Concierge is the private-pay nurse-led care management partner you can refer with confidence, with critical-care-trained clinical leadership and reliable communication back to your practice.
You can only do so much during a 20-minute visit.
Every physician carries a subset of patients who need significantly more support than office-based care can provide. Patients with complex post-discharge needs, declining function, multiple specialists, low caregiver bandwidth, or families struggling to keep up with the medication and appointment load.
These patients are at high risk of poor outcomes, readmissions, and adverse events, regardless of the quality of medical care you provide. They need coordination, advocacy, and clinical oversight at home, the things office practice cannot deliver.
WholeHealth Concierge gives you a private-pay partner you can refer those patients to, knowing they will receive structured, nurse-led care management that complements your treatment plan.
Communication and clinical accountability.
The referring physician stays at the center of the care plan. Our role is to translate, organize, and execute, not to replace clinical decision-making.
- Initial assessment shared back. After our intake, we provide a clinical summary so you see exactly what was found and what the care plan looks like.
- Medication and adherence updates. We track medication compliance and report issues so you can adjust therapy with full information.
- Acute change escalation. Clinical changes are reported promptly so you can respond before situations require ER visits or readmissions.
- Appointment attendance. When appropriate, our nurse can attend key appointments with the patient to ensure recommendations are understood and implemented.
- Discharge coordination. For patients leaving hospital or facility care, we ensure the discharge plan is actually executed at home.
Where our model adds the most value.
- Post-discharge patients at high readmission risk
- Patients with multiple chronic conditions and polypharmacy
- Aging patients living alone or with limited family support
- Complex post-surgical recovery cases
- Families navigating end-of-life or palliative transitions
- Patients whose adult children are managing care from a distance
- High-net-worth patients who expect concierge-level coordination outside the clinic
What we take, what we decline, and when we hand back.
A referral is your reputation as much as ours. So that you can place one with confidence, here is exactly where WholeHealth Concierge fits, and where it does not.
What we take
RN-led care management and private duty nursing at home: complex discharges, post-operative recovery, medication and provider coordination, dementia care planning, and ongoing clinical oversight for families who need more than a caregiver.
What we do not provide
We are not a Medicare-certified home health agency, we do not provide hospice, dialysis or physical therapy, and we do not offer non-medical companion care as a standalone service. Where one of those is the right answer, we say so and help the family find it.
When we hand back
When a client stabilises and no longer needs registered-nurse oversight, or when the need becomes purely custodial, we say so directly rather than extending an engagement. You will hear it from us before you hear it from your client.
Have a private-pay care management partner you can trust.
Reach out to discuss how we can work with your practice. We respect your time and your patients.
Researched. Factual. From the field.
Direct answers grounded in current healthcare practice and research.
Do you accept insurance referrals or only private-pay?
WholeHealth Concierge is a private-pay service. Patients or families pay directly for nurse-led care management. Some long-term care insurance policies reimburse, but the engagement is not insurance-dependent. This allows for flexibility and continuity that insurance-reimbursed services cannot provide.
How are patients reported back to my practice?
With patient consent, structured clinical updates are provided to the referring physician at frequencies that match the engagement intensity. Acute changes are escalated promptly. End-of-engagement summaries are always provided.
Are there any compliance concerns with referring patients?
Referrals are made on the basis of clinical fit. No fees, kickbacks, or compensation are exchanged for referrals, consistent with the Anti-Kickback Statute and Stark Law requirements. Referral relationships can be documented and structured to your practice's compliance standards.
Can we establish a formal partnership?
Yes. Formal referral relationships with physician practices, surgical groups, hospitals, and specialty groups can be structured around mutual standards and communication protocols. Reach out to discuss what would work for your practice.
Do you cover specific specialties?
We coordinate care across all medical specialties. Common referral specialties include geriatrics, internal medicine, cardiology, oncology, orthopedic surgery, neurology, pulmonology, and post-discharge case management. The clinical complexity of the patient, not the specialty, drives engagement design.